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  1. Paper Culture
  2. Ordering & Order Changes

Ordering & Order Changes

Change an existing order

  • Can I change quantities after ordering?
  • How do I cancel my order?
  • How do I cancel/delete my proof?
  • Can I add additional recipients after placing an order?
  • How do I recover a proof I deleted?

Product Questions

  • What are “material options” and what do they cost?
  • What size will my envelope be?
  • Can we download a digital version of our card?
  • Do you offer RSVP cards that are not wedding themed?
  • Why are basic addressed envelopes free but I'm charged for having only a return address?
  • What is the weight and thickness of your paper?
See all 11 articles

Personalization Questions

  • How do I add return addressed envelopes to my order?

Vouchers and Promotions

  • Where do I apply my discount code?
  • Why isn't my voucher working?
  • What are your current sales/promotions?
  • Will you honor an onsite discount even if my design isn't finished yet?
  • Can my voucher be combined with the onsite discount?
  • Shoott & Paper Culture Packaged Deals & FAQ's

Shipping Options

  • When can I expect my order?

General Ordering Questions

  • Understanding the shopping cart and card quantities
  • Can I order a sample?
  • How do I place an order for 1000+ cards?
  • How much will my order cost?
  • How do I add matching envelope liners to my wedding stationery?
  • How do I place a reorder with changes to my design?
See all 21 articles
Paper Culture