Ordering & Order Changes

Change an existing order

• Order Changes Overview
• Adding Recipients to a Recently Placed Order
• Changing or canceling my order
• Changing Order Quantities

Product Questions

• Holiday Recipient/Return Envelope Choices
• Photo Prints & Posters
• Holiday Return Addressed Only Envelope Choices
• Card Sizes and Formats
• Envelope Size
• Wall Decals

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Personalization Questions

• Adding a Photo After Placing an Order
• Checking Out With Edits Requested
• Proof Thumbnail Not Updated
• Digital Cards

Vouchers and Promotions

• Applying a Voucher
• Shoott & Paper Culture 2023 Package Deals
• Clearing a Voucher From an Order
• Voucher is Not Valid
• Tax Calculations
• Current Promotions

Shipping Options

• Shipping Timelines
• Ordering Mailed Cards With Extras
• Delayed Mailing
• Envelope Options and Customization

General Ordering Questions

• Ordering Process Overview
• Flexible Postponement and Cancellation Policy
• Sales Tax Rules
• Placing a Reorder
• Order Quantities
• Postage on Our Cards

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