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  1. Paper Culture
  2. Ordering & Order Changes

Ordering & Order Changes

Change an existing order

  • How do I cancel a proof I have ordered?
  • Can I change quantities after ordering?
  • How do I cancel my order?
  • How do I cancel a proof I haven't ordered?
  • Can I add additional recipients after placing an order?
  • How do I recover a proof I deleted?

Product Questions

  • Why am I being charged for addressed envelopes?
  • What are “material options” and what do they cost?
  • What size will my envelope be?
  • Can we download a digital version of our card?
  • Do you offer RSVP cards that are not wedding themed?
  • Why am I being charged for return address printing?
See all 11 articles

Personalization Questions

  • How do I add return addressed envelopes to my order?

Vouchers and Promotions

  • How can I unsubscribe from emails?
  • How do I sign up for promotional emails?
  • Do you offer gift cards?
  • Where do I apply my discount code?
  • Why isn't my voucher working?
  • Where can I find current promotions?
See all 9 articles

Shipping Options

  • What is Mailed For You and how does it work?
  • When can I expect my order?

General Ordering Questions

  • How do card quantities work in my shopping cart?
  • Can I order a sample?
  • How do I troubleshoot credit or debit card errors at checkout?
  • What should I do if I see a site error or have trouble placing my order?
  • How do I place an order for 1000+ cards?
  • How much will my order cost?
See all 23 articles
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