Ordering & Order Changes

Change an existing order

• Order Changes Overview
• How to Upgrade Shipping AFTER Placing an Order
• Adding Recipients to a Recently Placed Order
• Changing Order Quantities
• Canceling an Order

Product Questions

• Card Sizes and Formats
• Envelope Size
• Wall Decals
• Double and Triple Thick Paper
• Folded Cards
• Samples

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Personalization Questions

• Adding a Photo After Placing an Order
• Checking Out With Edits Requested
• Proof Thumbnail Not Updated
• Digital Cards

Vouchers and Promotions

• Applying a Voucher
• Clearing a Voucher From an Order
• Voucher is Not Valid
• Tax Calculations
• Current Promotions

Shipping Options

• Shipping Timelines
• Ordering Mailed Cards With Extras
• Delayed Mailing
• Envelope Options and Customization

General Ordering Questions

• Ordering Process Overview
• QuadPay Overview, Ordering with QuadPay, and Returning with QuadPay
• Flexible Postponement and Cancellation Policy
• Sales Tax Rules
• Placing a Reorder
• Order Quantities

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