No, once an order is placed we cannot adjust the quantities which includes adding additional recipient addressed envelopes. However, you can still adjust your order another way.
Here are a few ways to resolve this depending on your order status:
- If your order is not printing yet: You can cancel your order yourself from your My Account page and then reorder with your additional addresses included. As long as you place the reorder in a timely manner, it should have little impact on your production timeline. For more details, see How do I cancel my order?.
- If your order is already printing and you just need a few more recipients: Consider ordering those cards as Mailed For You, our service where we mail out cards on your behalf. Simply reorder your card, choose the missing recipients, and then choose our Mailed For You option on the envelope selection page.
If your order is already printing and you need it canceled: If you need to reorder with a fully updated recipient list, please submit a request so our agents can halt production before the cards are shipped. While you wait for cancellation confirmation, you can place your reorder with the additional recipients added.