How can I order my own design?

If you are planning to design a card yourself, you can print it through our DIY (Design It Yourself) section. We have a variety of sizes in both flat and folded formats.

We also have templates available to use as reference to ensure your design is ready to print, or you can follow the guidelines within How should I prepare my artwork file for a DIY card?

Once you are ready to print, personalize the size of your choice. Depending on your file type and progress, follow the steps below to upload or send your design.

If you have a flattened PDF and haven't started personalizing, or if you have a saved proof in your cart without requested edits:

1. Ensure your PDF is separated into 1 page each as the photo tray will only recognize the first page.
2. Click Personalize from the product page or Edit Design from your cart.
3. Click the photo space where you'd like to upload your PDF to open the photo tray.
4. Click the upload button and choose your PDF file(s).
5. Choose upload and it will load within the photo tray.
6. The first PDF you uploaded should populate and you can adjust the positioning. It automatically shows the final preview of it cut, removing 1/8" of bleed on all sides.

If you have a flattened PDF and have already personalized and requested edits through Free Designer Assistance:

1. Fill out our Help Request Form, attach your file and submit your request.
2. Our Support Team will confirm your submission and submit an edit request on your behalf to use your PDF.
3. Once your edits are completed to add your file to the card, you will receive another email confirmation that your proof is ready to approve.

If you have an AI, PSD, or EPS file, you will need to send it to us directly:

1. Personalize your card, but skip uploading anything or upload a placeholder JPG version of your artwork.
2. Once you reach the Approvals page, select "Request free designer assistance" and type "Will email the file" or something similar within the box provided.
3. Before choosing next, fill out this form and attach your file.
4. Click next and continue with your selections until you reach the cart.
5. Once your edits are completed to add your file to the card, you will receive an email confirmation that your proof is ready to approve.

If you have any trouble getting started or have any questions, please reach out to our support team.