We are proud to offer Free Designer Assistance to help you make our designs uniquely yours. To put it simply, before any purchase is made you can request our designers adjust your card proof to get it closer to your vision. In 1-2 business days we will return the proof for your approval or further edits. And if you don’t love it you are under no obligation to purchase.
After personalizing all surfaces of your design card using the online editor, you'll be given the option to add your proof to your card as-is or request Free Designer Assistance. Just select the option from the list on the Approvals page and type in what you'd like us to change. Our designers will make the requested adjustments or provide any feedback on the design and send you a link with a proof to approve. Two free edits are included with each proof, so if you still need to tweak the design you'll have the option of requesting further edits to finalize your design.
Video Walkthrough
Step-By-Step
If you've edited your card using our tools, but it still doesn't quite look how you want, our design team is here to help you! As part of your order, you receive two free designer edits, and we encourage you to use our brilliant team at your disposal.
Here's how:
- Personalize your card using our online tools. Make sure all text and photos that can fit are added and uploaded to your card.
- When you reach the "Approvals" page, choose "Request free designer assistance" and describe what you'd like
- Click "Next" and we'll get back to you within one to two business day.
Some changes we can make are:
- Placement and layout changes (like moving text and adding/removing photos)
- Color changes (to any color you like!)
- Size changes, as long as the design allows for it
- Deleting or duplicating elements
We can't add new design elements or change font, but almost everything else we're happy to adjust, so if you're not quite satisfied with your card, don't hesitate to request free designer assistance to get your card to that perfect place.
If you have any questions before submitting an edit request, you can contact us and our support team will let you know your options.