If you are having trouble resetting your password, it is usually because you have requested too many resets in a short time or your browser needs to be refreshed.
- You hit the rate limit: If you have requested multiple password resets recently, a security feature temporarily locks the reset function. Please wait a short time before trying again, or contact our support team for further assistance.
- You saw a success message followed by an error: If the site confirmed your password was successfully changed but then displayed an error when you tried to log in, your password was successfully updated. Try clearing your browser's cache and cookies, or log in using a different browser to resolve the login error.
If you need any additional assistance, please reach out to our support team.