Once you've placed your order your photo book proof is no longer editable. If you need to make changes to your photo book your order will need to be canceled and reordered after making the necessary edits.
If your order has not been sent to print yet you can cancel the order yourself via your Order History page in your Paper Culture account. Click reorder to add the photo book back into your cart and then click Edit on the popup window to make your changes. Once you have made your edits the photo book can be added back to your cart and you can place your new order.
If your order has been sent to print you will not see the option of canceling your order on your Order History page. If that is the case please contact us and our support team will cancel your order and refund you. Once your order is canceled, you can reorder your photo book item and make the necessary changes before proceeding to check out.
If your order has already shipped, we unfortunately cannot change or cancel your order. In that case, you can return the book back to us and we will issue you a full refund once you contact us about the return.