While there is currently no self-service export option for address books or recipient lists, our customer support team can export them for you as an Excel spreadsheet (.xls) file once your identity is verified. Because address books contain personal contact information, we must verify that the request is coming from the account owner before sharing any data.
How to Verify Your Identity
Complete the identity verification process based on how you contact us:
- Email requests: Log into your Paper Culture account and add the Fox, Beaver & Owl Forest Animal Christmas Ornaments to your shopping cart, then contact us to confirm when you have done so.
- Phone requests: Log into your Paper Culture account, go to your Profile, and select Get a Code in the Verify with Customer Service section. Provide the four-digit code displayed on your screen to the customer service agent.
The item added to your cart for email requests can be removed after verification and does not need to be purchased.
What to Include in Your Request
When reaching out, please let us know:
- Whether you want your full address book exported or only a recipient list from a specific order.
- Your order number, if you are requesting a recipient list tied to a specific order.
- Confirmation that you have completed the verification steps above.
What Happens Next
Once we confirm your verification, we will email your addresses as an Excel (.xls) file attachment. If you complete the verification steps before reaching out, we can often complete your request in a single reply.