Can I edit my proof once I've placed my order?
Unfortunately, once you've placed your order, your photo book proof is no longer editable. If you need to make changes to your photo book your order will need to be cancelled and reordered after making the necessary edits.
- If your order has not been sent to print yet you can cancel the order yourself via your Order History page in your Paper Culture account. Click reorder to add the photo book back into your cart and then click Edit on the popup window to make your changes. Once you have made your edits the photo book can be added back to your cart and you can place your new order.
- If your order has been sent to print you will not see the option of cancelling your order on your Order History page. If that is the case please contact our customer service team to cancel your order. Once your order is cancelled, you can reorder your photo book item and make the necessary changes before proceeding to check out.
- If your order has already shipped, we unfortunately cannot change or cancel you order. In that case, you can return the book back to us and we will issue you a full refund. You can then go into your Order History and Reorder your previous order. To make changes, click on Edit while Reordering to make change to your book. Once done, you can add the edited book to cart to place an order.