Question
How can I change my email address or name on my account?
Answer
You can change your email address or name associated with your account within the "Profile" section on our website! Here are the steps:
- Sign in using your current email address.
- Access the "My Account" section by pressing the person icon 👤 or "Welcome, Name" on the top navigation bar near the search bar.
- From the next page, locate the "Profile" link under "My Account"
- Underneath the "Change Password" section, you will see two other sections:
- Name
- Simply type over the first and last name within both boxes then hit "CHANGE NAME"
- If successful, you'll see a "Name changed successfully" green bar above the profile header.
- If successful, you'll see a "Name changed successfully" green bar above the profile header.
- Simply type over the first and last name within both boxes then hit "CHANGE NAME"
- Email
- Simply enter your current email once and your new email twice then hit "CHANGE EMAIL"
- If successful, you'll see a green bar like above that says email instead of name and a popup stating your email was changed and your password was reset.
- In your new email address inbox, you should have two emails
- Email Address Updated
- Confirming your email address was updated
- Your New Paper Culture Password
- Provides you a new temporary password to use along with your updated email address.
- Be sure to copy and paste it exactly - you're able to change it back to your personal password you used before from the same section you change your email and name.
- Provides you a new temporary password to use along with your updated email address.
- Email Address Updated
- In your new email address inbox, you should have two emails
- If successful, you'll see a green bar like above that says email instead of name and a popup stating your email was changed and your password was reset.
- Simply enter your current email once and your new email twice then hit "CHANGE EMAIL"
- Name