Changing Order Quantities

Question

How and when can a customer's order quantities be changed?

Answer

Scenarios

Changing quantity BEFORE placing your order

For Mailed for You cards with printed recipient addresses, click "Edit Addresses" next to the card in your cart, and you'll be taken to the address book and recipient list once again to adjust your lists. Simply add or remove names as needed, and your quantity will be updated.

For everything else, just use the drop-down menu in your cart to change quantity.

Changing quantity AFTER placing your order

If you've placed your order, but it hasn't started printing yet, we may be able to change quantities manually. If you are increasing quantities, we will need to get payment information again, so we'll ask you to give us a call to confirm that. If you are decreasing quantity, we will refund you for the difference.

For addresses, you may place a new order with any additional addresses. These will technically be separate orders, but will still be mailed at roughly the same time. See: Adding Recipients to a Recently Placed Order