How do I request free designer assistance and where can I find it?
If you've edited your card using our tools, but it still doesn't quite look how you want, our design team is here to help you! As part of your order, you receive two free designer edits, and we encourage you to use our brilliant team at your disposal.
- Personalize your card using our online tools. Make sure your text and photos are all uploaded and look as good as a starting point
- When you reach the "Approvals" page, choose "Request free designer assistance" and describe what you'd like
- Click "Next" and we'll get back to you within one business day (but usually sooner)
Some changes we can make are:
- Placement changes (like moving text out of family's faces)
- Color changes (to any color you like!)
- Size changes, as long as the design allows for it
- Deleting or duplicating elements
We can't add new design elements or change font, but almost everything else we're happy to adjust, so if you're not quite satisfied with your card, don't hesitate to request free designer assistance to get your card to that perfect place.